Privacy Policy

Last updated: August 21, 2026

PULSE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including payment card information, transaction details, form of payment, and payment confirmation.

• Account information, including your username, password, preferences, and settings.

• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your purchase history.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other identifiers.

• Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from:

• Directly from you, when you create an account, make a purchase, use the Services, contact us, or otherwise provide information.

• Automatically through the Services, including through cookies and similar technologies.

• From our service providers, when they provide services on our behalf.

• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

• Providing and improving the Services, including processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, managing accounts, and providing customer support.

• Marketing and advertising, including sending promotional communications where permitted by law and showing advertisements based on your interactions with our Services.

• Security and fraud prevention, including detecting and preventing fraudulent, illegal, unsafe, or malicious activity.

• Communicating with you, including responding to inquiries and providing information relating to your orders or account.

• Legal purposes, including complying with applicable laws and responding to valid legal requests.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary to operate our business and provide the Services, including:

• Shopify and service providers involved in payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.

• Advertising and marketing partners, where permitted by applicable law.

• Third parties when you request or authorize us to share your information.

• Our affiliates or other companies within our corporate group, where applicable.

• Authorities or other parties where disclosure is required by law or necessary to protect our rights, users, or Services.

• Parties involved in a business transaction, such as a merger, acquisition, or bankruptcy.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through our Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

You may also review Shopify's privacy portal at Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

If you follow a link to a third-party website, we recommend reviewing its privacy and security policies. We are not responsible for the privacy practices, security, content, or information provided by third-party websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

If you believe that a child has provided us with personal information, please contact us at contacto@pulsselab.com so that we can take appropriate steps to delete the information where required by law.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Right of Access: You may request access to the personal information we hold about you.

• Right to Deletion: You may request deletion of your personal information where permitted by law.

• Right to Rectification: You may request correction of inaccurate or incomplete personal information.

• Right to Data Portability: In certain circumstances, you may request a copy of your personal information in a structured and commonly used format.

• Right to Object or Restrict Processing: Where applicable, you may have the right to object to or request restriction of certain processing activities.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

• Right to Opt Out of Marketing: You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in our emails.

You can exercise your rights by contacting us at contacto@pulsselab.com.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will not discriminate against you for exercising your legal privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us at contacto@pulsselab.com.

If you are located in the European Union, you may also have the right to lodge a complaint with the relevant data protection authority in your country.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we will use appropriate safeguards required by applicable data protection laws, such as Standard Contractual Clauses or other recognized transfer mechanisms, where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

When we make changes, we will update the "Last updated" date and publish the revised Privacy Policy on this website.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or would like to exercise any of your privacy rights, please contact us:

Email: contacto@pulsselab.com

We do not publish a physical return or contact address in this Privacy Policy. Where a physical address is legally required to be provided for a specific purpose, it will be provided through the appropriate communication channel.