Terms of Service

Last updated: August 21, 2026

OVERVIEW

Welcome to PULSE. The terms "we", "us" and "our" refer to PULSE.

PULSE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). The Services are powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and responsibilities.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You agree that all information you provide to us is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity carried out through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen, and settings.

Product descriptions, availability, prices, and other information may be updated or changed at any time.

We reserve the right to discontinue products or limit quantities where permitted by applicable law.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting a request to purchase the products selected.

We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been made, we will refund the amount paid using the original payment method.

Your purchases are subject to our Return Policy.

You agree that products purchased through our store are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change from time to time.

The price applicable to your order will be the price displayed at the time the order is placed, unless an obvious pricing error has occurred.

Prices will be displayed together with applicable taxes where required by law.

Shipping costs and any other applicable charges will be displayed during the checkout process before you complete your purchase.

You agree to provide accurate and complete payment and billing information.

SECTION 5 - SHIPPING AND DELIVERY

We will make reasonable efforts to process and deliver orders within the estimated delivery times displayed on our website.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, or other unforeseen events.

If your order is delayed or appears to be lost, please contact us at contacto@pulsselab.com so that we can investigate the issue.

Nothing in these Terms limits any statutory rights you may have regarding delivery under applicable consumer protection laws.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, images, graphics, product information, videos, audio, designs, and the arrangement of the website, is owned by PULSE or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal and non-commercial purposes.

You may not reproduce, distribute, modify, copy, publicly display, republish, or commercially exploit any content from the Services without prior written permission, except where permitted by applicable law.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services as part of the Services.

Such tools may be provided by third parties and may be subject to their own terms and policies.

We are not responsible for third-party tools or services to the extent permitted by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, privacy practices, security, or availability of third-party websites.

If you choose to access third-party websites, you do so at your own discretion and should review their applicable terms and privacy policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which provides the technology that enables us to operate our online store.

However, purchases made through our store are transactions between you and PULSE.

Shopify is not responsible for the products sold by PULSE or for the fulfillment of purchases made through our store.

SECTION 10 - PRIVACY POLICY

Your use of the Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and protect your personal information.

You can review our Privacy Policy on our website.

Shopify may also process personal information in connection with the operation of the Services. For more information, please review the Shopify Consumer Privacy Policy.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, or other feedback to us, you agree that you have the right to provide such content and that it does not infringe the rights of any third party.

You must not submit unlawful, misleading, defamatory, abusive, obscene, fraudulent, or infringing content.

We may remove or refuse to publish content that violates these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other details.

We reserve the right to correct errors and update information where permitted by applicable law.

If an error affects an order that you have already placed, we will contact you where appropriate and provide any remedies required by applicable law.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not:

• Violate any applicable law or regulation.

• Infringe our intellectual property rights or the rights of third parties.

• Attempt to gain unauthorized access to our website, systems, or accounts.

• Introduce viruses, malware, or other harmful code.

• Use the Services for fraudulent or deceptive purposes.

• Interfere with the security or operation of the Services.

• Collect personal information from other users without authorization.

• Use automated systems to interfere with or disrupt the Services.

• Attempt to circumvent security or access restrictions.

We reserve the right to restrict or terminate access to the Services where permitted by applicable law if these Terms are violated.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law, including where you materially violate these Terms or engage in fraudulent, unlawful, or abusive activity.

Termination does not affect rights or obligations that arose before termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as available" basis.

We do not guarantee that the website or Services will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes or limits any statutory consumer rights or legal guarantees that cannot lawfully be excluded or limited.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, PULSE will not be liable for indirect or consequential losses arising from your use of the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from mandatory consumer protection rights.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services or your material violation of these Terms.

This provision does not affect any rights you have under mandatory consumer protection laws.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue to apply.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Services.

If there is a conflict between these Terms and mandatory consumer protection laws, the applicable mandatory laws will prevail.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent where such consent is required.

We may transfer our rights and obligations where permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws applicable to the transaction and your rights as a consumer.

Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws of their country of residence.

SECTION 22 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, or legal requirements.

The updated version will be posted on this website together with the revised "Last updated" date.

Your continued use of the Services after changes have been posted constitutes acceptance of the updated Terms where permitted by applicable law.

SECTION 23 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: contacto@pulsselab.com

For privacy-related matters, please refer to our Privacy Policy.

For returns and refunds, please refer to our Return Policy.